Refund policy

Damaged, Defective, or Incorrect Items

We take pride in the quality of our products. If you receive a damaged, defective, or incorrect item, please contact us within 4 days of receiving your order.

To initiate a return or replacement, please email info@IronArion.com with:

Your order number

A clear photo of the damaged or incorrect item

Once we’ve reviewed your request, we will provide instructions on the next steps to resolve the issue.

Returns & Exchanges

As our products are made to order, we do not accept returns or exchanges for incorrect sizes or buyer’s remorse. We encourage customers to review the size chart before placing their orders to ensure the correct fit.

Refund Policy

Refunds

Refunds are only issued for defective or incorrect items after they have been reviewed and approved. If your item qualifies for a refund, it will be processed back to your original payment method.

For any questions or concerns about shipping, returns, exchanges, or refunds, please contact us at info@IronArion.com .